News
Point-of-sale reseller garners innovative solution award for use of mercuryalerts
Dealer Detects Fraud With Mercury Payment Systems’ New e-Alerts Tool
Las Vegas, NV —July 16, 2008 —Mercury Payment Systems’ reseller partner, Bill Fultz, Operations Manager of Delaware Business Systems (DBS) received the first annual Innovative Solution Award by Retail Solutions Providers Association (RSPA) and Vertical Systems Reseller (VSR) magazine.
Fultz received the honor in the credit/processing category for his application of MercuryAlerts™, a new e-notification technology from integrated payments processor, Mercury Payment Systems.
After just one week of using MercuryAlerts, Fultz corrected 10 merchant payment processing issues, saved merchants thousands in processing fees, and deposited over $70,000 in unclaimed funds. Fultz also followed a trail of unusual activity flagged early on by MercuryAlerts to uncover two cases of fraud: managers abusing their POS system access to issue credits to their personal debit cards.
Only six prizes were awarded to resellers of retail technology at the July 15 RSPA Awards Banquet held during RetailNow 2008 convention and expo in Las Vegas, NV. The award recognizes outstanding achievements in delivering technology solutions to small and medium-sized businesses. The judging criteria include creativity, uniqueness, enhancing the industry as a whole, and cost-efficiency and impact on the end user.
“Fultz’s daily use of MercuryAlerts to address issues before they become significant problems demonstrates the power of this technology,” said Shelley Plomske, Mercury’s Vice President of Technical Services. “With MercuryAlerts, Mercury and our reseller partners are raising the bar on proactive customer service.”
About Mercury Payment Systems
Mercury Payment Systems is an integrated transaction processing company created to enhance point-of-sale systems by offering credit, debit, check, gift card and loyalty processing. Mercury’s integrated Internet protocol (IP) or dial-up processing solutions are fast, reliable and affordable. Retailers can leverage the reliability and enhanced efficiency of integrated payment processing to increase productivity and customer satisfaction. Mercury Payment Systems helps resellers increase their opportunities with reseller support and superior technology. For more information call 800-846-4472, ext. 1820 or go to www.MercuryPay.com.
Media Contact:
Wendy GrahamMercury Payment Systems
(970) 385-3460
wgraham@mercurypay.com